Terms & Conditions of Service

Effective Date: 16-07-25

Summary

By submitting your details and requesting a quote, you agree that:

  • Your details will be shared with Keen2Clean Exterior Cleaning for the purpose of providing a quote and carrying out services.

  • Quotes are based on the information you provide and may be adjusted if details differ on inspection.

  • Payment is due directly to Keen2Clean Exterior Cleaning on their agreed terms.

  • Cancellations and refunds are handled fairly and reasonably by Keen2Clean Exterior Cleaning.

1. Services

All work is carried out by Keen2Clean Exterior Cleaning. Inicio Digital only provides the enquiry form and passes your details to Keen2Clean Exterior Cleaning.

2. Quotes

Quotes are based on the information you provide. If property details differ when inspected, Keen2Clean Exterior Cleaning may amend the quote before work begins.

3. Customer Responsibilities

  • Provide accurate details of your property and access.

  • Ensure access is available at the agreed date and time.

  • Inform Keen2Clean Exterior Cleaning of any restrictions, hazards, or requirements.

4. Payments

  • Payment is made directly to Keen2Clean Exterior Cleaning.

  • Payment terms (e.g. on completion, within 7 days) will be agreed with them.

5. Cancellations

  • Please give at least 24 hours’ notice if cancelling or rescheduling.

  • Keen2Clean Exterior Cleaning may reschedule due to weather or unforeseen circumstances.

6. Refunds & Disputes

  • Refunds are at the discretion of Keen2Clean Exterior Cleaning.

  • Disputes should be raised directly with them. If unresolved, Inicio Digital Ltd may assist with mediation.

7. Liability

Inicio Digital is not liable for the services carried out. Responsibility for quality, timing, and outcomes rests with Keen2Clean Exterior Cleaning.

8. Changes to Terms

These terms may be updated at any time. The current version will always be available at this link.